Frequently Asked Questions

Learn more about our company by reading the FAQ's below

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!

Yes. We provide technical assistance, answer questions or resolve computer problems for clients, grant access to client area, reset passwords, accept payments by phone, and a variety of other support services are included with your hosting purchase, domain purchase, or website design package.
Unfortunately, we do not provide a money back guarantee, but value our satisfaction guarantee on our work completed. We do work until you are happy with your website.
Yes. We have a variety of different promotions running and depending upon your needs, sign up date, etc. we can find a promotion that will work for you. Give us a call to ask about our current promotional offers.
Yes. Our services are activated immediately upon sign up, but depending upon the type of product, issuance can take up to 48 hours.
We accept all major debit or credit cards, paypal, cash, or check depending upon your package purchased. Prefered method of payment is via debit or credit card.
On average our websites take anywhere from 10-14 business days to design. The hosting, email account, and access to client area becomes immediately available after your first payment.
Yes. We can build and design you a sales funnel or landing page suitable to your target audience. Providing us with an example of work you like or have seen before can help put us on the right track to designing you the best landing page in your industry.
Yes. We offer logo packages to our clients and depending upon the logo design required we can have it done within 7-10 business days. We provide you with a logo questionnaire in order to get all the information we need to get started.
Typically, we would recommend all clients to send us an email with detailed changes they are requesting. We also have a support ticket area in our client portal for clients to login and submit to us any support issues, revision requets, or additional questions regarding their websites or hosting products.
Our company offers 24/7 support and encourages all clients to try to reach us by email or via our support ticket system in the client portal. Emails are traceable and easiest to respond to timely, but we also offer texting, and phone support.

Our company was founded in 2016, we've been operating as a registered Limited Liability Company since 2018.

We highly encourage all of our clients to login to their client portal and access the support ticketing area within their account. This ensures the quickest response time from our team of technicians who are standing by in real time. If you are unable to login to your account please visit our contact us page for alternate methods of contacting us.

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